Managing your Waivers can be done all in one place! It is important to know how to navigate your Waivers, so you can locate, review, resend, or upload Waivers as needed.

In this article, we will cover:

• Reviewing Unsigned and Signed Waivers
• Resending Unsigned Waiver Links/Uploading an Unsigned Waiver
• Filtering Unsigned or Signed Waivers
• Exporting Waiver Information
• Converting a Signed Waiver to a Lead
• Locating a Waiver from within a Client Profile
• Viewing Waiver Questionnaire Answers

Reviewing Unsigned and Signed Waivers

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name, Unsigned or Signed number, to view a list of clients
3. Review, re-send or upload any Waiver that has been assigned to a client
4. If you need further assistance resending or uploading Waivers, continue to the next section
   

Resending or Uploading an Unsigned Waiver

Resending your Waiver Links

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name or Unsigned number, to view a list of clients
3. Locate the client's waiver you would like to resend
4. Click the Paper Airplane Icon
   
   
   

Uploading an Unsigned Waiver

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name or Unsigned number, to view a list of clients
3. Locate the client's waiver you would like to upload
4. Select the Upload Icon
5. Once selected, you will be prompted to upload a document
   

Filtering Unsigned or Signed Waivers

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name, Unsigned or Signed number, to view a list of clients
3. Select All People (Clients or Leads) to apply one or multiple filter conditions
   

Deleting Unsigned Waivers

You now have the option to delete any Unsigned Waivers in your account. There are two ways to delete waivers in Wodify.

Deleting Waivers from Unsigned Documents List:

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name or Unsigned number, to view a list of clients
3. Select the Waiver you'd like to delete
4. Select the Trash Can Icon
   
   

Deleting Waivers from a Client Profile: 

1. Go to the Client Profile
2. Select Digital Presence > Documents > Waivers
3. Click the Ellipses Next to the Waiver
4. Select Delete
   
   
   

NOTE: After a Waiver is deleted, you will be able to see the date the Waiver was deleted, and the account that deleted the Waiver within the client profile.

Exporting Waiver Information

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name, Unsigned or Signed number, to view a list of clients
3. Select the Waiver (or Waivers) you'd like to export
4. Click …
5. Select the Export Waiver
   
   

Converting a Signed Waiver to a Lead

If you have someone complete a Waiver before creating a lead profile, you can easily convert their signed waiver to a Lead profile. This allows you to carry over all of the lead's information and including the signed waiver.  There is no need to retype any of their information or have them sign another waiver.

To Convert a Waiver to a Lead

1. Go to Digital Presence > Documents > Waivers
2. Click on the Waiver Name or Signed number, to view a list of clients
3. Click into the Drop-Ins tab
4. Locate the Drop-in's Waiver and click the Convert Drop-in to Lead icon
   
   
5. The leads profile can then be found with People > Leads
   
   
   

Locating a Waiver from within a Client Profile

1. Go to the Client Profile
2. Select the Documents tab
3. Locate the Waiver for this client
   

Viewing Waiver Questionnaire Answers

If your waiver contains a questionnaire, you can view any submitted answers within the Client Profile. This will show the original question, the provided answer and date it was submitted. This is useful for keeping track of any additional information your client may have provided about themselves at registration.

1. Go to the Client Profile
2. Select the Documents tab
3. Locate the Waiver Questions Section

Note: You can also see questionnaire answers for multiple clients, or narrow this down to a specific question within your Waiver Questions People Report.

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More Information:

TIP: Wodify Blueprint Course - Protect your business with contracts and waivers

If you need any additional assistance with Managing Waivers, feel free to reach out to us at support@wodify.comor via Priority Live Chat in your admin account (Promote only).