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How do I add/update a payment method to my profile?

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Athletes are able to add a new default payment method or edit their existing payment method on file from within their individual athlete profile. 

To Add New Payment Information:

💻​ Desktop App

  1. Log in to app.wodify.com
  2. Select My Profile in Top Right Corner
  3. Select Payment Info
  4. Select Add Payment Method
  5. Select the Payment Method Type
  6. Enter your payment method details
  7. Select Add

📱​ Wodify Athlete App:

  1. Tap My Profile Icon in Bottom Right
  2. Select Edit Settings
  3. Select Payment Information
  4. Tap the + button (top right corner)
  5. Select the Payment Method Type
  6. Enter your payment method details
  7. Select Add 

📱​ Wodify App (Legacy)

  1. Select the Main Menu Icon in Top Right Corner
  2. Select Settings
  3. Select My Profile
  4. Select Payment Info 
  5. Select Add Payment Method
  6. Select the Payment Method Type
  7. Enter your payment method details
  8. Click Save

Credit card and bank account information is not stored within Wodify. For this reason, you must first add a new payment method before removing your existing payment method on file. 

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To update your existing payment method:

Legally Wodify can not store your credit card in Wodify's database, so all payment method information goes straight to our merchant services provider.  

That means you can not update your existing payment method (since we do not have access to it), but you can add a new payment method (follow steps above) and then delete the old one.

  1. Create a New Payment Method via the process listed above
  2. Make the payment method your Default Payment Method
    • Default means it's the one your box will use to pay for your monthly membership moving forward
  3. Delete your old payment method

 

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