This article will help you understand how to manage the comment and like features for your clients.
In this article, we will cover:
Editing or Deleting Comments
To edit or delete a comment, simply open the conversation and click the pencil icon next to the comment. As the Admin, you can then choose to edit or delete this comment.
Disabling a Client's Ability to Comment/Like
There may be multiple reasons to disable a client's ability to comment/like. These could potentially include offensive language, the client is under 18, etc.
- Find the client in question using People > Clients or our Global Search (Shift + S)
- Select the client's Profile tab
- Scroll to Roles & Permissions Section
- Toggle to disable Allowed to Like and Comment Feature
- Select Save
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If you need any additional assistance with Managing Comments and Likes, feel free to reach out to us at firstname.lastname@example.org or via Priority Live Chat in your admin account (Promote only).