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What does an Athlete's 'Billing Location' do?


The athletes billing location is determined by their default location set within 'People' > 'Athletes' > Profile. If you have multiple locations and multiple merchant accounts set up, the athletes' default billing location will determine the merchant account and bank account to which their membership fees are distributed. 


This default billing location will also affect retail and Point of Sale transactions, as an athlete's stored payment method will only be associated with their default location. 


Important: For goEmerchant, Bambora, and Ezidebit customers, you will NOT be able to run a transaction against an athlete's stored payment method at a location that is not set as their default location. 


The athletes billing location will also affect the default location shown on the:

  • WODs tab
  • Whiteboard
  • Coachboard


To update an athlete's default billing location: 

  1. Click 'People' > 'Athletes'
  2. Search for the athlete's name for whom you would like to update
  3. Click into the athlete's profile
  4. Under 'Profile tab' click on the drop-down titled 'Location' to update their default billing location
  5. Save


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