Before you are able to start charging drop-in clients on the Coachboard or Online Sales Portal, you will need to configure your Drop-in session template.
In this article, we will cover:
- Setting up Your Drop-in Membership Template
- How to Edit your Drop-in Automated Email Templates
- How to Enable Drop-in Reservations and Payments on your Online Sales Portal
Setting up Your Drop-in Membership Template
Here we'll walk you through configuring your Drop-in fee.
To configure your Drop-in Session:
- Go to Wodify Admin > Classes > Memberships > Session Templates
- On this list, click Drop-in
- Session Details:
- Brief Description: Enter a brief description of your Drop-in which will be displayed in the online sales portal
- Payment Methods:
- Enable Drop-In Payments on the Coachboard: allows you to accept payment in person from a Drop-In
- No Charge Available on the Coachboard: Toggle this on if you want staff to waive the Drop-in fee for visitors
- Fees:
- Tax: select a tax rate from the picklist
- Non-Wodify Athlete Drop-in Fee: configure your standard drop-in fee
- Wodify Athlete Drop-in Fee: You can also offer a specialized rate for clients who are current members at another Wodify gym - or keep these two rates the same.
- Click 'Save '
How to Edit your Drop-in Automated Email Templates
Wodify provides two automated email templates that are triggered when a client signs up for a Drop-in on your Online Sales Portal. This is a great place to include special class instructions or directions to your facility.
- If you choose to customize these messages, be sure to not adjust the fields listed in closed brackets [], as these fields pull directly from your Wodify environment.
To Edit Your Drop-in Email Templates:
- Go to Wodify Admin > Classes > Memberships > Session Templates
- On this list, click Drop-in
- Scroll down towards the end of the page to view the two Email Template tab
- Initial Email - Sent immediately after a client purchases a Drop-in session.
- Follow-Up: Attended Email - Sent shortly after the session that the client attended.
How to Enable Drop-in Reservations and Payments on your Online Sales Portal:
Setting your Drop-in live on your Online Sales Portal, will allow clients to view which classes are available, sign a waiver (if enabled), and checkout and pay all before entering the facility.
To Enable Drop-in on your Online Sales Portal:
- Go to Wodify Admin > Gym > Sales Portal
- Check to enable Drop-in
- Then, click 'Edit'
- Select the Programs Associated with Drop-In Availability
- Select the Classes Available to Drop-In Reservations
- Pay Later at the Gym: (Optional) Allow Drop-ins to pay when they enter the facility
- It is good to note that we do not recommend this option as they will be reserved for the class without payment information yet on file for their class booking.
- It is good to note that we do not recommend this option as they will be reserved for the class without payment information yet on file for their class booking.
- Click 'Save'
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More Information
Now that you've configured your Drop-in, check out these help article for the next steps:
- How do I create leads from Drop-ins?
- How do I know which classes are available on my online sales portal for Drop-Ins and Free-Trials?
- How do I link items from my Online Sales Portal to my website?
Tip: Wodify Blueprint Course: Drop-ins and free trials
If you need any additional assistance with setting up your Drop-In, feel free to reach out to us at support@wodify.com.
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