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How do I deactivate or reactivate an Athlete?

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If an athlete is no longer attending your gym, it is best practice to deactivate them. You will not lose any information on inactive athletes and can reactivate them at any time should they decide to come back.

For Legacy customers: Inactive athletes will no longer be included in your monthly Wodify subscription bill. 

To Deactivate an Athlete:

  1. Login to Wodify Admin
  2. Go to 'People' > 'Athletes'
  3. Click on the athlete you wish to deactivate
  4. Click the 'Actions' drop down menu in the top right corner
  5. Select 'Deactivate'
  6. The athlete will no longer be able to log into Wodify or post results to the Coachboard.


To Reactivate an Athlete:

  1. Login to Wodify Admin
  2. Go to 'People' > 'Athletes'
  3. Select the 'Inactive' tab to display the inactive athlete list
  4. Click on the athlete you wish to reactivate
  5. Click 'Reactivate' in the top right corner
  6. The athlete will now be able to log into Wodify and post results to the Coachboard.


Tips & Tricks

  • Only Admins and Managers can deactivate or reactivate an Athlete
  • Athletes cannot be deactivated if they have any permissions above Athlete (Coach/Manager/Admin). These permissions must be removed in the athlete profile before deactivating.
  • Athletes cannot be deactivated if they have overdue unpaid invoices
  • Athletes cannot be deactivated if they have unpaid non-membership invoices

 

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