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How can I reconcile my bank statements with Wodify's invoices?

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The Transaction History report is the best report for reconciling your merchant service statements. This report can be found under Reporting > Financial > Transaction History.

The Transaction History report provides a list of all transactions that have occurred based on the date the transaction was processed in the time frame selected at the top of the page. 

This report displays:

  • Transaction date
  • Name of the athlete charged
  • Payment method used
  • Transaction amount
  • Whether the payment has settled
  • Invoice number

This report can be filtered by athlete or transaction date. You can also search this report by the last 4 digits of the payment method used.

You can export this report to a spreadsheet to help with your reconciliation by clicking the Export button at the top of the page. 

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Important for GoEMerchant Merchants:  ACH deposits between the hours of 12:00 PM and 4:00 PM are batched together.  Retail and MOTO transactions are all batched together by 1:00 AM EST.  Any additional revenue collected after 4:00 PM will be reconciled into the next batch deposit.  Please note that this window of batch depositing can be altered, if you desire, by contacting GoEMerchant directly. For more information on managing your goEmerchant account and Wodify, check out our Wodify - goEmerchant Q&A video series.

 

When viewing an invoice in Wodify, you can see the transaction history of the specific invoice by clicking the magnifying glass icon next to the Invoice Status. This will show you all transaction attempts on the invoice. 

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