The Exceeded Attendance on Limited Contracts report allows you to see all clients who have exceeded their weekly/monthly membership attendance. The client's name, their current membership, the number of allowed sessions, the number of sessions actually used, and the time period will be included.
In addition, the ‘History’ link will give you a brief overview of the client's class sign-ins during that time period.
This report can help you identify those clients who may be interested in an increased membership plan. It can also help quantify any lost revenue due to a lack of membership enforcement policies. This report can be filtered by the date range the over-sign in occurred as well as by specific membership.
Any instance in which a client has successfully signed into class over their allowed membership allotment will appear in this report. This report will only display one entry per client per period, but more detailed information as to what classes the client has signed into will be present by clicking on the ‘History’ link.