What does this GoEmerchant billing error message mean?

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The following article is intended for owners using Wodify Billing Management only.

Auto-billing notifications are emailed to your gym's Billing Contact each night an invoice is processed.  The emails contain a list of successfully processed invoices and those with errors. Each invoice with an error will contain an error message to help determine why the invoice did not process correctly.  

Below is a list of common errors you may receive if you're using GoEmerchant as your payment processor:

GoEMerchant Error Messages
USA

Error Message

What It Means

Card Expired Card Expiry date less than current date
INV PIN BLK LEN Invalid length-pin block
AUTH TRN NO AL'W Auth transaction not allowed for this payment type.
SYS Error-Call Invalid Pin block format
Merch ID Error Unable to read merchant record
Void not allowed Void Transaction not allowed
Tran Not Avail Unable to Void last EFT Transaction
Inactive Term Inactive Terminal
Exceeds Max Sale Maximum Sale Amount Exceeded
Exceeds Mas Ret Maximum Return Amount Exceeded
Trans not Found Unable to find transactin record for void request
Trans Not Found Unable to void- batch already released-transaction not in current batch
Call Oper Reter to card issuer
Call Oper Refer to card Issuer
Call Oper Refer to card issuer special conditons
Inv merchant Invalid Merchant
Pick Up card Pick up Card
Pick Up Card Pick Up Card
Trans Denied Do not Honor
Trans Denied Do not Honor
Trans Denied One or more errors in message
Pick Up card Pick up card (special condition)
Inv Trans Invalid Transaction
Trans Denied Invalid Cardholder account
Trans Denied Invalid cardholder Account
Trans Denied Unable to locate Record
Pick up card Lost card- pick up
Pick up card Lost card- pick up
Pick up card Stolen card -pick up
Pick up card Stolen card -pick up
Trans Denied Insufficient funds
TRANS DENIED Insufficient Funds
Card Expired Expired card
Card Expired Expired card
Invalid Pin Invalid Pin
Invalid PIN Incorrect PIN
Trans Not Allow Transaction not allowed to cardholder
Trans Not Allow Transaction not allowed to cardholder
Exceeds MAX AMT Exceeds withdrawal/approval amounts limits
Trans Denied Restricted Card
Trans Denied Restricted Card
Trans Denied Security Violation
Trans Denied Account Activity limit Exceeded
Trans Denied Activity count limit exceeded
Trans Denied Exceeded PIN tries-no capture
Trans Denied Allowable number of PIN tries exceeded
BAD GENERAL ACCT Invalid non-existent account specified (general)
Trans Denied Can not verify PIN
RECUR REVOCATION Recurring payment revocation of authorization order
REVOKE AUTH ORDER Recurring payment - cardholder requested all payment stopped
Call voice Operator Call for Authorization
Declined Declined by User
Call voice Operator Call for Authorization
Card Expired Expiration date check failed
Inv merchant Invalid Merchant
Pick up card Pick up card - No Fraud
Pick up card Pick up card (Special Condition)(Fraud Account)
Tran Not Allowed Service not valid
Declined Invalid effective date on card
Invalid Trans Invalid Transaction
Pick up card Decline-pick up card
Invalid card Number Invalid Card Number
Auth Declined Declined PIN attempts
Hold- Call Pick up - Lost Card
Hold - Call Pick up - Stolen Card
Auth Declined Declined- Over the limit account
Expired Card Expired Card
Invalid Pin Invalid Pin
Auth Declined Transaction not permitted to issuer/cardholder
Invalid Terminal ID Merchant clsoed or merchant not authorized
Auth Declined Exceeds withdrawal limit
Auth Declined Exceeds withdrawal limit Count limit
Auth Declined Allowable number of PIN tries exceeded
Call voice Operator call for authorization-network problems
Auth Declined Declined- transaction in violation of law
Call voice Operator Call for authorization- duplicate auth request
Call voice Operator Call for authorization - system malfunction
New Acct Info Avail Recurring payment - obtain new acct info before next billing cycle
Try Again Later Recurring payment - recycle tran 72 hours later
Do Not Try Again Later Recurring payment - obtain another type of payment from customer

 

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