COVID-19: Steps to Take if Your Business is Still Open or Reopening


Despite many states mandating that fitness centers close their doors temporarily, some businesses across the world remain open.


Below, we outline measures you can take to minimize the possibility of spreading COVID-19 and keep your members safe. These steps include limiting class size, allowing time between classes to sanitize equipment, and updating your Waitlist preferences*:

1. Setting a Reservation Limit for your classes

  • Go to Wodify Core > 'Classes' > 'List' > 'Recurring'
  • Choose your Recurring Class.
  • Enter the 'Class Limit' for the class next to each day of the week.


2. Shortening class length to allow time to sanitize between classes

  • Go to Wodify Core > 'Classes' > 'List' > 'Recurring'
  • Choose your Recurring Class.
  • Under the Basic Details section, update the class start and/or end time.  


3. Updating your Waitlist Preferences (*Grow & Promote customers)

With a smaller reservation limit on classes, you may consider updating your Waitlist Preferences.

Option 1: The first client to reply gets added to the class - All clients who sign up for a full class are put on a waitlist. If a spot opens, all clients on the waitlist are all emailed and the first one to reply gets into the class. 

Option 2: Clients added to the class in sign-up order - All clients who sign up for a full class are put on a waitlist in the order they signed up. If a spot opens, the first client on the waitlist is automatically put in the class. 

 To select your preferred Waitlist option:

  1. Go to an individual class or recurring class
  2. Enable 'Allow Waitlist'
  3. Choose a Waitlist option from the 'Reservations' section


Be sure to communicate any process changes to your clients early and often so they understand the steps you’re taking to provide a sanitary and welcoming environment for all of your members during this critical time.

How to export your client list, including email addresses (Engage customers)

How to mass email clients (Grow and Promote customers)

How to send SMS messages to clients (Promote customers in the US)


We are here to help, so if you need ideas, encouragement, understanding of how Wodify can make your life a little simpler, feel free to shoot us a note via or book a call with our Success Team via!


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