If you are selling your business to a new owner and are looking to have that reflected in Wodify, please reach out to support@wodify.com with the new owner's name and email address so we can start this process for you.
Here are the two options for a change of ownership:
- A business is selling to a new owner and keeping the same physical location and the same environment (SUGGESTED OPTION).
- A business is selling to a new owner and keeping the same physical location but will be setting up an entirely new Wodify environment.
A business is selling to a new owner and keeping the same physical location and the same environment (SUGGESTED OPTION).
With this option, the new owner will need to:
- Sign a new Wodify Terms of Service Agreement
- If you are a legacy customer, the new owner can add a new credit card or payment method under Account > Subscription. This will be the payment method used to pay Wodify going forward. If you are not a legacy customer, reach out to support@wodify.com to update the payment information for the account.
- Contact the merchant provider to ensure that all revenue is deposited into the correct account going forward or switch to Wodify Payments (recommended).
- Enroll and complete Wodify Blueprint Training (recommended).
With this option, the new owner will NOT need to:
- Re-assign client plans
- Work with Wodify to transfer clients into a new environment
- Pay the $150 setup fee for a new environment
- Re-enter client payment information
A business is selling to a new owner and keeping the same physical location but will be setting up an entirely new Wodify environment.
In this scenario, Wodify will:
-
Charge a $150 setup fee to the new owner
- Provide a link to enroll and complete Wodify Blueprint Training (recommended).
- Build a new environment with class schedule, client plan templates, branding, and merchant information
- Manually transfer clients on an agreed-upon date
- Transfer payment information- Wodify will need a firm date as to when you would like to stop billing in the current environment and resume billing in the new environment
- Hold a training call for the new owner to review re-assigning client plans
- Deactivate the original environment once the last Wodify invoice is successfully paid
- Disable your automatic billing from the old environment on a pre-determined date, which will most likely be the go-live date for the new environment
In this scenario, Wodify will NOT:
- Re-assign client memberships
- Provide the new owner admin access to the previous environment
- Export reports or information from the previous environment
- Stop any payments from processing in the old environment
- Re-create waivers or contracts in the new environment
- Add or re-create retail products in the new environment
- Disable any existing settings, including website integrations, SMS messaging, mass emails, automated emails, memberships
- Be responsible for any unpaid invoices prior to the go-live date of the new environment
- Be responsible for any failed transactions that do not attempt to re-run once the processor information has been removed from the original environment
Once clients have been transferred, the new owner will need to:
- Re-assign client memberships
- Have clients sign new waivers and membership contracts
- Re-create retail products
Here are some recommended help articles to take a look at when making these changes:
If you need any additional assistance with a change of ownership, feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account (Promote only).
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