Clients can add a new default payment method to their account profile or update an existing payment method. If you are a Wodify admin looking to update your Wodify Subscription Payment Method, please follow these steps.

In this article, we will cover:

• Adding a New Payment Method
• Updating Your Existing Payment Method
• Removing Your Payment Method

Adding a New Payment Method

There are two ways to add a new payment method. Directly in the Wodify app or via the Client Web Portal on a desktop or laptop computer. 

Wodify App:

With the Wodify app, you can easily book your favorite classes and keep track of your progress. It's also a great way to stay connected with your gym's community. Download it using the links below: 

• Wodify App for iPhone
• Wodify App for Android

Once in the app:

1. Navigate to the hamburger menu in the top right corner of the screen 
2. Select Settings 
3. Scroll down to Account and select Payment Methods 
4. Click Add a Payment Method
5. Select Bank or Card 
6. If adding a card:
   • Enter the card number, expiration date, CVC number, and billing address
   • Click Save
7. If adding a bank account:
   • Choose between Checking and Savings
   • Enter Bank Name, Account Number, Routing Number, and Billing Address
   • Click Save
   • Wait 1-2 business days for two microdeposits to appear on your bank statement (these are pending deposits
   • Once you have the microdeposits, click Verify once to start the process
   • Enter in exact microdeposits and click Verify once; clicking Verify more than once may delay your verification process 

Client Web Portal:

You also can update your payment methods via a desktop or laptop using our Client Web Portal. 

1. Access the Client Web Portal 
2. Log in using your Wodify username and password 
3. Click the profile icon in the top right corner of the screen 
4. Select My Profile
5. Under the Account section click Add Payment Method 

Updating Your Existing Payment Method

Legally, Wodify cannot store your payment method details in our database, so all payment method information goes straight to our merchant services provider.  

That means you cannot update your existing payment method (since we do not have access to it), but you can add a new payment method (following the steps above) and then delete the old one.

1. Create a New Payment Method via the process listed above.
2. Make the payment method your Default Payment Method. Default means it's the one the business will use to pay for your payments moving forward
3. Delete your old payment method.

Removing Your Payment Method

To remove an old payment method, you must first add a new default payment method to your account. Once you have added a new default payment method, you can delete any non-default payment methods on your account. 

If you would like all payment methods removed from your account, you will need to reach out to your business directly. Wodify cannot remove your payment information on behalf of your business. 

If you need any additional assistance with Adding or Updating your Payment Information as a Client, feel free to reach out to us at support@wodify.com.