Understanding Attendance Reporting

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This is available on Subscription Tiers: 

Engage, Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.

 


Why This Matters

Attendance reporting matters because it gives you clear insight into client engagement, class performance, and retention trends. By tracking who shows up—and how often—you can make smarter decisions that improve programming, staffing, and overall client experience.


Step-By-Step How To

 

How to find Attendance Reports

  1. Go to Analytics > Reports
  2. Select the Attendance Tab
  3. Click on the name of the report you would like to view

 

Class Reports:

  • All Attendance
    • Provides a complete list of all attendances that have occurred within a selected time frame
  • Attendance Limit Exceedances
    • Shows a list of clients that have exceeded the amount of attendances allowed, based on their session membership limit.
  • Attendance Summary
    • Shows the average attendance for each hour of each day of the week.
  • Attendance Trend
    • Provides a list of clients and their average class attendance, by looking at average weekly attendance for the previous 4 weeks compared to the 4 weeks immediately prior to that.
  • Coaches and Classes
    • Shows a list of Coaches and the number of classes that they have coached within the selected time frame.
  • Drop Ins
    • Shows a list of Class sign-ins that were recognized as drop-ins, as well as a chart that shows the total number of drop-in attendances per month.
  • Most Recent Attendance
    • Shows information regarding the last time a client logged into class.
  • Refused Logins
    • Provides a list of clients that the system stopped from signing into class due to membership enforcement.
  • Weekly Attendance Streaks
    • Displays the current and highest weekly class attendance streaks across all clients.

 

Appointment Reports:

  • All Appointments
    • Provides a list of all appointments created within your Wodify environment.
  • Appointments and Providers
    • Shows the total number of appointments, hours worked by the providers, and hours of support clients have received for all appointments within the set period of time. Signed-in appointments, appointments with no-shows, and late cancellation clients will also be included.
  • Appointments by Service 

    • Report shows the total number of appointments provided, grouped by service in a selected period of time.

     


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FAQs

  1. "How can attendance data improve my business decisions?" Answer: Attendance reporting can guide scheduling, staffing, programming, and client outreach by showing which classes are thriving and which clients may need attention.
  2. "Can I use attendance reports to identify at-risk clients?" Answer: Yes—reviewing attendance patterns can highlight clients who haven’t shown up recently, helping you engage them before they drop off.

If you have any further questions about Attendance Reporting, reach out to our team at support@wodify.com or via Priority Live Chat in your admin account (Promote only).

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