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Why This Matters

Shopify is an e-commerce platform that lets businesses sell products online, and Wodify offers an integration that syncs product inventory between the two systems. Wodify customers looking to add an online retail store to their website can use this integration to streamline product management.

Pre-requisite Pro-Tip

In Shopify, you’ll need to enable and create a custom app. We recommend following Shopify’s Custom apps help documentation for a step-by-step guide.

Once the custom app is created, configure the required API scopes; These permissions allow Wodify and Shopify to communicate effectively. Be sure to grant Read and Write access for every permission.

If these settings are not configured correctly, Wodify and Shopify will be unable to sync properly. Even a single incorrect permission can cause integration issues, so double-check your setup before proceeding.

Step-By-Step How To: Wodify Initial Setup

1. Navigate to Retail > Settings > Shopify Integration > Connect in Wodify.
2. Enter your Shopify Store Name. If it contains spaces, replace them with hyphens (e.g., my-awesome-store). You can find this by going to Shopify > Settings > Domains and using the name before .myshopify.com.
3. Enter your Shopify API Key and Admin Access Token (password field). These credentials allow Wodify to communicate with your Shopify store.
4. Click Next.
5. Select the Wodify location that will sync inventory with Shopify. This cannot be changed after enabling the integration.
6. Enter the default tax rate for taxable products.
7. Select the default Revenue Category.
8. Click Save.

When saved, Wodify will automatically import all existing products from your Shopify store. These products will be set to Hidden in Wodify by default and must be switched to Visible to sell them through Wodify POS.

If you already have products in Wodify that need to sync to Shopify, you must enable sync for each item individually:

1. Go to Retail > Products and open the product you want to edit.

2. Toggle Connect this product to Shopify to ON.

3. Click Save.

Repeat these steps for each product you want to sync.

Step-By-Step How To: Adding New Products to Shopify

Shopify product details sync to Wodify only once—during the initial integration. After that, all new products must be created directly in Wodify.

If you want a product to exist only in Wodify (not Shopify), disable the Create & connect to Shopify option when creating it. For existing products, click Disconnect in the Shopify section on the Product Edit screen.

After integration, Wodify becomes the system of record. All product updates and inventory adjustments should be made in Wodify, not Shopify.

Note: Make sure every Shopify product has a Product Type assigned.

FAQs

1. What is synced between Wodify and Shopify? 
   • Wodify to Shopify: Products created or edited in Wodify automatically sync to Shopify, with all product details except Location. Inventory updates made in Wodify’s default Shopify location (including sales and returns) will also sync and adjust inventory in Shopify.
   • Shopify to Wodify: When the Shopify integration is first enabled, existing Shopify products are pulled into Wodify one time, excluding SEO and Collections data. Inventory updates from Shopify (such as sales or returns) will sync back to Wodify. However, products with variant-level differences in settings like “Charge Tax,” “Track Inventory,” or “Allow users to purchase when out of stock” will not sync and must be manually recreated and reconciled in Wodify.
2. Will my sales details link between the two accounts? No, sales details are not synced between Wodify and Shopify.
3. What is my Shopify Default Location? Because Shopify does not support multiple locations, inventory can sync with only one designated Wodify location. If you operate multiple Wodify locations, you’ll need to select which one will sync with Shopify; This selection cannot be changed later.
   • Note: A single Shopify account can only be connected to one Wodify environment. If you manage multiple Wodify environments, you will need a separate Shopify account for each.