This is available on Subscription Tiers:
Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.
Why This Matters
With the Self-Service Point of Sale feature, you can set up a kiosk where clients can check out and pay for retail items themself, rather than needing a coach or staff member to check them out. Self-Service Point of Sale requires your admin password to return to the admin side of Wodify Core.
Step-By-Step How To
Entering and Exiting Self-Service Point of Sale Mode
To enter Self-Service POS:
- Click on the Extensions shortcut in the bottom left of your Wodify admin screen and launch Point of Sale
- Select the hamburger menu icon in the upper left corner
Click Self Service
To exit Self-Service POS
- Click 'End Session' in the top left
- Select the Admin, Manager, or Coach from the dropdown menu, and enter the password for that account
How Clients use Self-Service POS
Checkout as a Member:
This option is for anyone that has an active Client profile in Wodify with your business.
- Select any items to purchase
- Click into Cart on the left-hand menu to review and check out
- Enter any Promo Codes if applicable
- Click the Checkout button when ready to pay
- Start entering your name (as it appears in Wodify) until it auto-populates below, then click on your name
- Depending on the business's Self-service Security Settings, you'll then enter in either your Password, Pin or last 4 of your phone number.
- Choose your payment method from the available list
- Once you click Pay, you will receive a confirmation message that your purchase was successful, as well as an emailed receipt for the purchase.
- You will have the option to continue shopping, which will time you out automatically after a few seconds if you don't select it.
Checkout as Guest:
This option is for anyone who doesn't currently have an active Wodify profile with your business
- Follow steps 1-4 above
- Once you click Checkout, you'll click 'Checkout as guest'
- Optionally, enter your Name and Email in order to receive an invoice
- Select New Credit Card
- Enter your Credit Card details
- Click Pay when ready to complete your purchase
Creating or Editing a PIN for Self-Service POS
From the Client App:
- Go to the Menu in the top left corner
- Select Settings from the list
- Under settings, select the PIN option
- Enter your PIN
- Select Update to save any changes
FAQs
- "Can clients pay by cash or check in self-service mode?"
Answer: Only if you have checked them as options in Retail > Settings. - "Why don't I see the ability to add my purchase to an upcoming invoice when I go to checkout?"
Answer: Either your gym has toggled it off or you don't have an invoice due within the time frame set up by the business. - "Can I update my saved/default payment method during checkout?"
Answer: Members cannot update or replace an existing saved payment method directly in Self-Service POS. You can only select an existing card or enter a new card. To edit existing payment methods, you must use the Client App or contact an admin/coach.
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