The following article explains how to create limited-attendance plans, how Wodify records attendance, how Wodify tracks each Client's attendance against their membership, and how to instantly display the number of classes remaining for the Client upon sign-in and reservation.
In this article, we will cover:
Class Plans and Clients
- Before adding a Limited-Attendance Class Plan to one of your Clients, you must first create your class plan via our Creating a New Membership Template article.
- After you've created your Class Plan, you can add the membership to your clients via our Adding a Membership to a Client Profile article.
Recording Attendance
- Once the membership is added to the Client, each sign-in the Client makes will automatically be recorded. This includes sign-ins from the kiosk, Simple Sign-In, their browser, or from a mobile device.
- The Client must sign in to the class in order to track their attendance.
NOTE: You can retroactively sign Clients into a class using the kiosk or Simple Sign-In by navigating the date and time of the class and searching for the client.
Limited-Attendance Class Plans and Messages
You can choose to display both the number of classes attended and the number of classes left to a Client upon sign-in. The messages are displayed when the Client signs in via the kiosk, Simple Sign-In, a browser, or a mobile device. To turn this option on, follow the steps in this Membership Enforcement article.
There are three options to choose from in the Limited-Attendance Class Plan dropdown:
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Count & hide all messages: clients will never see a message that displays their classes attended and available when signing in.
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Count & allow over sign-in but display warnings: client will see a message that says CLIENT NAME: You have attended X classes this Y"
When the client reaches their limit, the system will not prevent them from signing into more classes. Instead, an orange message will be displayed on the Coachboard.
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Count & prevent sign-in if all sessions are used in a period: a message is displayed saying: CLIENT NAME: You have attended X classes this Y:
Wodify WILL prevent a Client that has exhausted all classes on their membership from signing into the Coachboard. Instead, a red message will be displayed:
NOTE: Messages in RED and ORANGE can be manually closed by clicking the X in the top-right corner of the message. Messages in BLUE will automatically delete after 15 seconds or you can manually close it by clicking the X in the top-right corner
If you need any additional assistance with tracking limited membership plans, feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account (Promote only).
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