Managing Classes - Reservations & Waitlists

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This article will walk you through the process of creating Reservations and Allowing Waitlists for Classes for your clients to book into.

 

In this article, we will cover:

 

Reservations for Classes:

If you would like clients to book into classes noting their intent to attend class without signing in, you will want to allow Reservations for your classes.

Reservations: When Adjusting Recurring Classes:

  1. Select Classes
  2. Select List
  3. Select Recurring Classes Tab
  4. Select the Class to Adjust
  5. Scroll to the Classes Dates Section
  6. Toggle the Class Limit/ Reservation Option ON
    • Adjust the Class Limit to the Total Number of Clients who are able to Reserve
    • Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
      2021-03-02_21-19-50.png

Reservations: When Adjusting Individual Classes:

  1. Select Classes
  2. Select List
  3. Select the Class to Adjust
  4. Scroll to the Classes Dates Section
  5. Toggle the Class Limit/ Reservation Option ON
    • Adjust the Class Limit to the Total Number of Clients who are able to Reserve
    • Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
      2021-03-02_21-20-35.png

 

 

Waitlist for Classes:

When class reservations are full, you may want to consider adding a waitlist to your classes so clients can join and get notified when a spot opens up to optimize the number of class attendees. 

2021-03-02_21-21-33.png

 

When enabled, you can then select how the waitlist functions:

  1. All Emailed, First to Reply Gets Added to the Class
    • All clients who sign up for a full class are put on a waitlist. If a spot in the class opens, all the clients on the waitlist are all emailed and the first one to reply gets into the class.
  2. Automatically Added to the Class in the Order They Signed Up
    • All clients who sign up for a full class are put on a waitlist in the order they signed up. If a spot in the class opens, the first client on the waitlist is automatically put in the class. 

Waitlists: When Adjusting Recurring Classes:

  1. Select Classes
  2. Select List
  3. Select Recurring Classes Tab
  4. Select the Class to Adjust
  5. Scroll to the Classes Dates Section
  6. Toggle the Class Limit/ Reservation Option ON
    • Toggle the Waitlist Option ON or OFF as you see fit
      2021-03-02_21-22-43.png

Waitlists: When Adjusting Individual Classes:

  1. Select Classes
  2. Select List
  3. Select the Class to Adjust
  4. Scroll to the Classes Dates Section
  5. Toggle the Class Limit/ Reservation Option ON
    • Toggle the Waitlist Option ON or OFF as you see fit
      2021-03-02_21-23-16.png

NOTE: Automatically adding a client into a class right before it starts isn’t a great experience and increases no-shows, so during the late cancel window the client (first in line) will not be automatically added to a class. Instead, all clients on the waitlist will be emailed about the last-minute opening and the first to reply get into the class.

 

If you need any additional assistance with Managing Classes - Reservations & Waitlists, feel free to reach out to us at support@wodify.com.

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