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Why This Matters

This article will walk you through creating reservations, reservation limits, and allowing waitlists for classes. This will allow you to set class limits by requiring people to sign up for a spot ahead of time, keeping class sizes manageable for more personal instruction!

Step-By-Step How To

Reservations for Classes

If you would like clients to book into classes, noting their intent to attend class before signing in, you will want to allow Reservations for your classes.

Reservations: When Adjusting Recurring Classes:

1. Select Classes
2. Select List
3. Select Recurring Classes Tab
4. Select the Class to Adjust
5. Scroll to the Class section
6. Toggle the Class Limit/ Reservation Option On for the specific day you want it 
   • Adjust the Class Limit to the total number of clients who can reserve
   • Toggle the waitlist option on or off as you see fit (see section below)
     
      

Reservations: When Adjusting Individual Classes:

1. Select Classes
2. Select List
3. Select the Class to Adjust
4. Scroll to the Class section
5. Toggle the Class Limit/ Reservation Option on
   • Adjust the Class Limit to the total number of clients who can reserve
   • Toggle the waitlist option on or off as you see fit (see section below)

Waitlist for Classes

When class reservations are full, you may want to consider adding a waitlist to your classes so clients can join and get notified when a spot opens up to optimize the number of class attendees. 

When enabled, you can then select how the waitlist functions:

1. All Emailed, First to Reply Gets Added to the Class
   • All clients who sign up for a full class are put on a waitlist. If a spot in the class opens, all the clients on the waitlist are notified and the first one to reply gets into the class.
     • Clients will be notified via email and a push notification on the Wodify Mobile App
2. Automatically Added to the Class in the Order They Signed Up
   • All clients who sign up for a full class are put on a waitlist in the order they signed up. If a spot in the class opens, the first client on the waitlist is automatically put in the class. 

Waitlists: When Adjusting Recurring Classes:

1. Select Classes
2. Select List
3. Select Recurring Classes Tab
4. Select the Class to Adjust
5. Scroll to the Class section
6. Toggle the Class Limit/ Reservation Option ON
   • Toggle the Waitlist Option ON or OFF as you see fit
     
      

Waitlists: When Adjusting Individual Classes:

1. Select Classes
2. Select List
3. Select the Class to Adjust
4. Scroll to the Class section
5. Toggle the Class Limit/ Reservation Option ON
   • Toggle the Waitlist Option ON or OFF as you see fit
      

NOTE: Automatically adding a client into a class right before it starts isn’t a great experience and increases no-shows, so during the late cancel window the client (first in line) will not be automatically added to a class. Instead, all clients on the waitlist will be emailed about the last-minute opening and the first to reply get into the class.

To Set your Daily Reservation Limit

1. Click Classes > Settings > Memberships > Daily Reservation Limit
2. Choose Unlimited (default) or configure a specific number of reservations a client may have in one day for each program and location.
3. Click Save

FAQs

1. "Will waitlist spots and late cancellations count toward the Daily Reservation Limit?"
   Answer: A spot on the waitlist will not unless that client is moved into the class. A late cancellation will apply to this limit.