This article will walk you through the process of creating Reservations and Allowing Waitlists for Classes for your clients to book into.
In this article, we will cover:
Reservations for Classes:
If you would like clients to book into classes noting their intent to attend class without signing in, you will want to allow Reservations for your classes.
Reservations: When Adjusting Recurring Classes:
- Select Classes
- Select List
- Select Recurring Classes Tab
- Select the Class to Adjust
- Scroll to the Classes Dates Section
- Toggle the Class Limit/ Reservation Option ON
- Adjust the Class Limit to the Total Number of Clients who are able to Reserve
- Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
Reservations: When Adjusting Individual Classes:
- Select Classes
- Select List
- Select the Class to Adjust
- Scroll to the Classes Dates Section
- Toggle the Class Limit/ Reservation Option ON
- Adjust the Class Limit to the Total Number of Clients who are able to Reserve
- Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
Waitlist for Classes:
When class reservations are full, you may want to consider adding a waitlist to your classes so clients can join and get notified when a spot opens up to optimize the number of class attendees.
When enabled, you can then select how the waitlist functions:
- All Emailed, First to Reply Gets Added to the Class
- All clients who sign up for a full class are put on a waitlist. If a spot in the class opens, all the clients on the waitlist are all emailed and the first one to reply gets into the class.
- Automatically Added to the Class in the Order They Signed Up
- All clients who sign up for a full class are put on a waitlist in the order they signed up. If a spot in the class opens, the first client on the waitlist is automatically put in the class.
Waitlists: When Adjusting Recurring Classes:
- Select Classes
- Select List
- Select Recurring Classes Tab
- Select the Class to Adjust
- Scroll to the Classes Dates Section
- Toggle the Class Limit/ Reservation Option ON
- Toggle the Waitlist Option ON or OFF as you see fit
- Toggle the Waitlist Option ON or OFF as you see fit
Waitlists: When Adjusting Individual Classes:
- Select Classes
- Select List
- Select the Class to Adjust
- Scroll to the Classes Dates Section
- Toggle the Class Limit/ Reservation Option ON
- Toggle the Waitlist Option ON or OFF as you see fit
- Toggle the Waitlist Option ON or OFF as you see fit
NOTE: Automatically adding a client into a class right before it starts isn’t a great experience and increases no-shows, so during the late cancel window the client (first in line) will not be automatically added to a class. Instead, all clients on the waitlist will be emailed about the last-minute opening and the first to reply get into the class.
If you need any additional assistance with Managing Classes - Reservations & Waitlists, feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account (Promote only).
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