Why This Matters

Preparing your Wodify environment before deactivation ensures all essential data, billing, and account details are properly wrapped up. This helps you avoid surprises and guarantees a clean, worry-free deactivation. 

Disable Merchant Integration

If you would like to prevent any further billing in Wodify, please disable the existing merchant integration right away by following these steps:

• Select Financial > Settings
• Toggle over to the Settings tab > Click into the Account
• Scroll down to Locations > Click "X" to disable the Location
• Save

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 🚫  This will prevent any future invoices from running automatically. 🚫 

Client Performance Data

What Can Be Removed and What Remains in Your Account

Programs: Programs can be deactivated so they are no longer active or available for future use. Programs cannot currently be permanently deleted from the system.

Memberships: Removing a membership type from future availability does not retroactively remove past revenue or delete the membership record from client accounts. Existing members may need to be managed individually.

Workouts and Performance Results: Do not delete workouts if you need to retain their performance results. Deleting a workout, or a workout component that has scores, also deletes the submitted performance results associated with it. There is no option to delete workouts while preserving those results. 

Download Reports 

Please be sure to export all reports you want to hold on to for safekeeping. 

• Analytics > Reporting > People
• Analytics > Reporting > Attendance
• Analytics > Reporting > Financial
• Analytics > Reporting > Performance Results
   

⚠️You will no longer have access to these when your environment is deactivated.

Remove any Website Integration