This is available on Subscription Tiers:
Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.
Why This Matters
If you are an active client at two different locations, you can merge your accounts and switch between accounts seamlessly. You can continue to track those PRs and performance data points in both accounts!
Step-By-Step How To
Switching Accounts via the Wodify Mobile App
- Tap the hamburger menu icon in the top left
- At the bottom of the side menu, you will see Switch Business and a dropdown list of your gyms
Switching Accounts via the Client Web Portal
- Click the profile icon in the top right corner
- Click Switch Business
Gym Access and Memberships
How Gym Access Works
A Wodify login can be associated with more than one gym. However, access to a gym in the app or online portal depends on your client status at that specific gym. To access a new gym, you will generally need to be set up as a client there and have an active membership. A drop-in visit or free trial may not provide the same app access as an active membership.
Join or Reactivate at a New Gym
- Contact the new gym directly, visit the gym, or buy a membership through its online sales page.
- Use the same email address associated with your Wodify account.
- Complete the verification email sent by the new gym, if prompted.
- Once the gym has created or activated your client profile and membership, sign in again to access that gym.
Why a Gym Is Missing from the App or Switcher
You may be unable to switch to a gym when:
- Your profile at that gym is marked Inactive.
- You do not have an active membership there.
- You only have a free trial or drop-in status.
- The gym has not yet created your client profile.
- The gym does not have the online sales portal enabled, which can prevent switching to that business in a web browser.
Contact the gym directly to confirm that your profile is active and that you have the required membership access.
Remove an Old Gym Membership
Wodify provides software to fitness businesses and does not directly control gym memberships. To cancel or remove a membership at a previous gym, contact that gym directly. If you only need to begin using a new gym, use the same email when joining the new gym. Completing the new gym's verification email can reactivate your access without requiring Wodify to remove your prior association first.
FAQs
- "I clicked the link in my email to merge my account. Why can't I see my other gym in the app?"
Answer: You may need to log out of the app and back in to refresh these changes. - "Is the method the same if I am a coach?"
Answer: So long as you used the same email address for both Wodify profiles, yes!
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