Add a Membership to a Client Profile

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This is available on Subscription Tiers: 

Engage, Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.



 

Why This Matters

Memberships are added to Client profiles in order to track billing and attendance limits. Membership Templates must first be created before a membership can be added to a Client. Click here to learn how to create Membership Templates.

 


 

Step-By-Step How To

 

Adding a Membership through the Client Profile

Whether you're Quick-Adding or Customizing the membership, the first steps will be the same:

  1. Go to People > Clients and find your client, or use the global Shift +S client search
  2. In the Membership & Payments tab of the client's profile, scroll down to Memberships
  3. Click the + New Membership button 
  4. Select Quick Add or Customize

 

Quick Add

If there are no discounts or customizations necessary for the membership you're adding, you can just use the Quick Add option to set the standard details.

  1. Choose a Payment Plan associated with the Membership
  2. Choose the Initial Commitment and Renewal pricing options (monthly/weekly vs. paid-in-full)
  3. Enter the date the Membership starts (you can back-date or post-date the membership if you need to)
  4. Choose the Billing Day (Member invoice date)
    • Membership start day will bill them on the same day each month, based on the start date you set
      • For example, if the Membership starts on the 4th of the month, the client will be billed on the 4th of the month every month moving forward
    • 1st, 15th, or Last day of the month will create a prorated invoice from the Membership Start Date to the next billing date, then will bill at the regular price each month after that
      • For example, if the Membership starts on the 4th of the month and my Billing Day is set to 1st of the month, my first invoice will be a prorated invoice from the 4th to the 1st of the next month; after that, I will be billed at full price on the 1st of the month every month
  5. If you have enrolled in Passing on Processing Fees by default, you may opt to absorb fees for this particular membership.
  6. Choose whether for the Membership Contract to be signed at that time or emailed to the client.
  7. Hit Create Membership once you've selected all the details

 

Customize

In addition to the details you can set with the Quick Add option, you can use the Customize option when adding a membership to customize just about any details in the membership:

  • Attendance limits
  • Commitment terms for both the initial commitment and/or renewal commitment
  • Whether or not it auto-renews
  • Pricing for the initial commitment and/or renewal commitment
  • Discount/promo codes
  • Program Access
To customize a membership:
  1. Click the Customize button under Custom in the Configure Membership section
  2. Select your start date for when the member plan should start
  3. Choose either a Class or Appointment from the Tab
  4. Select the Name of the Membership
  5. Under the Access Details select which Program(s) and Location(s) the client has access to
  6. Click Next
  7. Select a Payment Plan to configure the membership
  8. Select the Plan Pricing and Configure the desired Membership Price. Variables can include the following: 
    • Passing on or Absorb Processing Fees
    • Toggle for One Time Set-up fee
    • Initial Commitment
    • Billing Interval
      • For prorated Memberships, rely on the tooltip to see the adjusted Price
  9. Once this is configured a receipt will calculate the associated costs with the customizations of the membership
  10. Configure the Renewal Options
  11. Add a discount if desired
  12. See the final receipt that lays out Initial and Renewal Commitment Totals
  13. Click Next
  14. Choose to sign the contract now or have it emailed to the client to be signed later.
  15. Click Create Membership

 


 

 


 

FAQs

  1. "If a membership has a future start date, will the client be billed now or on the start date?"
    Answer: If you add a membership to a client's profile through Wodify Core, and that membership starts on a future date, the first invoice will be due on the Membership Start Date. This is different from memberships added by clients through your Online Sales Page, which will be billed immediately, even if they start on a future date.

 

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