This is available on Subscription Tiers:
Engage, Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.
Why This Matters
Device History gives you a detailed log of all activity associated with your smart devices — so you always know who accessed a device, when, where, and how. Whether you're keeping tabs on daily usage or investigating an unexpected event, Device History puts the full picture at your fingertips. Device history gives you peace of mind, starting with visibility. Device History was built so you never have to wonder what happened with your device. With a clear, timestamped log of every access event, you can:
- Confirm that the right people are accessing your device at the right times
- Spot unusual or unexpected activity quickly
- Review a complete record of access in case of a security concern
- Understand how your device is being used over time (via access code, smart button, etc.)
Pre-requisite Pro-Tip
Before you can use Device History, make sure the following are in place:
- 24/7 Access add-on must be active on your account
- The person viewing Device History must have an Admin role
- If you're unsure about your plan or role, contact your account administrator or reach out to our support team.
NOTE: Device History is powered by our Wodify Workflows Automations. All unlock events have to flow through our automations before they will appear on the table. If you have questions, do not hesitate to reach out to our business success team.
Step-By-Step How To
On the Web
- Log in to your account and navigate to Smart Devices in the left-hand menu.
- Select the Device History tab at the top of the page (next to My Devices).
- Your full device activity log will load, showing all events across your devices.
On the Mobile App
- Open the mobile app and log in.
- Tap Smart Devices from the menu.
- Tap the Device History tab.
- Tap any individual event to expand its full details, including Device Name, Person, Event, Date & Time, and Method.
Understanding Device History Data
Each entry in the Device History log captures the following information:
Field |
Description |
| Device Name | The name of the smart device that was accessed (e.g., Front Door, Back Door) |
| Person | The name of the user who triggered the event |
| Event |
The type of action that occurred (e.g., Door Unlocked, Door Unlock Failed, Access Denied, Door Locked) |
| Date & Time (Local Time) | The exact timestamp of the event in your timezone |
| Method | How the device was accessed — via an access code, or a Workflow Button on the mobile app |
| Location | The location associated with the device |
Filtering & Searching Device History
You can narrow down your activity log using the following tools:
- All / Today / Unlocks dropdowns — Quickly filter by time period or a specific device
- Filter button — Apply more advanced conditions, including a Date and Time Range with a custom date picker (start and end date/time)
- Search bar — Search for specific events, people, or Workflow Buttons on access codes within the log
- Refresh — Use the Refresh button to pull in the latest activity in real time
FAQs
- I have the 24/7 Access add-on but I don't see the Device History tab. What should I check? A: Make sure you are logged in with an Admin role. Device History is only visible to Admins.
- What does "Door Unlock Failed" mean? A: A "Door Unlock Failed" event means someone attempted to access the device but the unlock was unsuccessful. This could be due to a connectivity issue or a device error. If an access code is entered incorrectly, the error will typically display access denied instead.
Real-World Use Cases
- Monitoring facility access — You want to confirm what time a staff member arrived and whether they used the app or an access code to enter.
- Investigating a failed access attempt — You see a "Door Unlock Failed" event and use Device History to identify who attempted access, when, and how.
- Auditing access - Equipment was damaged in the facility overnight. After using your cameras to identify the time of the accident, cross-reference access events to identify the perpetrator
If you need any additional assistance with Device History, feel free to reach out to our team at support@wodify.com or via Live Chat in your Wodify account.
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