This is available on Subscription Tiers:
Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.
Why This Matters
Collect the client information your business needs. Add custom fields to client, lead, and drop-in profiles, control who can see and edit each one, and generate a form to gather responses.
Step-By-Step How To
Custom Fields can be configured from the People > Settings > General > Custom Fields section in Core
Adding Fields
A field is a multiple-choice or freeform question you can ask Clients, Leads, or Drop-ins
- Go to People > Settings > General Tab
- Select Add Field in the Custom Fields section on the page
- Type in your question, answer options, and configured visibility (more on that below)
- Up to 3 fields can be added at a time for your Custom Fields with a combination of freeform and multiple-choice questions.
- Visibility offers 3 distinct options
- Private - This field stays hidden. Clients won't see it in their profile.
- Visible - This field appears as read-only. Clients can see the value but not change it.
- Editable - This field appears as editable. Clients can see and update the value themselves.
Generating a Form
After you have created your fields, you can generate a form to request answers to your questions.
- Go to People > Settings > General Tab
- In the Custom Fields section, select Generate Form.
- Select the fields you want to have displayed and whether they are required to be answered.
- Select Copy Link and you can now send this link out to gather answers
- A Client/Lead/Drop-in will enter their email address and then be prompted to submit their answers
- Additionally, all fields you create are available to include on your Lead form and the new code can be found to embed in People > Settings > Lead tab
Scribe
FAQs
- What are some potential uses for Custom Fields? Answer: To name a few, Health/Fitness goal (why are they joining the gym), T-shirt size, Prior medical history, Preferred contact method, Dietary restrictions, and to add custom questions or comment boxes to your Lead/Contact Us form.
- How do I send this form out to require answers? Answer: You can find the custom URL for the form in People > Settings > General tab, add it to your existing or new Lead Form, or add the URL to any automated communications/workflows.
- How do I find the answers to the fields? Answer: The answers submitted will appear in the Client/Lead/Drop-in profile under Personal Information. With a future update, answers will be available in Wodify Reporting too.
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