Guided Access (iOS) and Screen Pinning (Android) are features that help you stay focused on a single app by restricting your device to that app. This can be useful for using Wodify's Self-Service Point of Sale (POS) system on a mobile browser, ensuring that customers stay within the Self Service section and not access other parts of the software, nor the device.

In this article, we'll cover:

• Turning on Guided Access for iOS
• Using Guided Access WIth Wodify POS
• Configuring Guided Access
• Ending Guided Access
• For Android Users: Enabling Screen Pinning

Turning on Guided Access for iOS

1.  Go to your iOS device’s Home screen and open the Settings app. Turning on Guided Access for iOS
2. Access Accessibility Settings:
3. Scroll down the menu. Under the General section, click on Guided Access.
4. Toggle the Guided Access switch to the ON position.
5. Tap on Passcode Settings.
6. Select Set Guided Access Passcode and enter a passcode. This passcode is essential for ending the Guided Access session.
7. (Optional) You can also enable Face ID or Touch ID as a method to end Guided Access.

Using Guided Access with Wodify POS

• Click on the arrow icon in the bottom left, access Point of Sale:

•  From the Point of Sale screen, click Self Service

This should bring you to the Self-Service Point of Sale screen:

From here, Activate Guided Access under the following commands below:

1. Triple-click the Home button (or Side power button on devices without a Home button).
2. The Guided Access screen will appear, allowing you to adjust settings such as disabling touch in certain areas or turning off hardware buttons.
3. Start Guided Access by tapping Start in the top right corner.

Configuring Guided Access

1. Before starting, tap Options at the bottom-left corner of the screen.
2. You can disable features like the Sleep/Wake Button, Volume Buttons, Motion, Keyboards, Touch, and Time Limit.
3. Circle any area of the screen you want to disable. This is helpful to prevent accidental taps on certain parts of the Self Service Screen.

Ending Guided Access

1. Triple-Click  the Home or Side button again.
2. Enter set Passcode:
3. End Session by tapping End in the top-left corner of the Guided Access screen.

For Android Users: Enabling Screen Pinning

Android users also have the ability to pin apps and web pages, that way guests handling the device can only use the specific Self Service POS screen. However, since there's multiple tech manufacturers that run Android on devices, they all can have different settings to enable this feature on their devices. Please refer to this official support page from Google on how to access screen pinning on Android devices!

Note: If you forget your Guided Access passcode, you may need to restart your device. On restart, Guided Access will be disabled. The same becomes true if your device becomes unresponsive and you need to restart your device.

If you need any further assistance with the Self-Service Point of Sale, please feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account (Grow & Promote only).