This is available on Subscription Tiers: 

Engage, Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.

Why This Matters

Once you've assigned providers for an Appointment Service, those providers should be able to set their availability for that service. This is what allows clients to book their own appointments for the service they have an appointment pack for or book a free intro session online.

Step-By-Step How To

Setting Provider Availability

1. Head to People > Clients, and click on the provider's name to pull up their profile
2. On the client profile, click on the Appointment Availability tab
3. Next, click on the calendar or the Create button to set Availability.
4. Set the date, start and end time, the location if applicable and which service(s) it is for.
   • You can create recurring availability by clicking Add Recurrence and adjusting the repetition period
5. Click Create Available Time to save these changes.

Blocking Time on a Provider's Availability

Providers' availability for appointment services should be blocked automatically for any classes they are assigned to coach on your schedule, and any busy events on their Google Calendar (if they've integrated their calendar).

To block off any other time manually, you'll follow the same steps outlined for setting Availability above, but select "Blocked Time" instead of "Availability":

1. Head to People > Clients, and click on the provider's name to pull up their profile
2. On the client profile, click on the Appointment Availability tab
3. Next, click on the calendar or the Create button, and select Blocked.
4. Set the date, start and end time.
   • You can create a recurring block by clicking Add Recurrence and adjusting the repetition period
5. Click Create Blocked Time to save these changes.

FAQs

1. "My coach sent me their availability and blocked time. Can I add it on their behalf?"
   Answer: Admins and Managers can make changes to another provider's availability and blocked time, while coaches can only adjust their own.
2. "When booking a client for an appointment, do I need to adjust my schedule first if I want to book them in a time that isn't available?"
   Answer: Admins can override any provider's blocked time/availability on the Appointment Calendar, meaning they can still book an appointment for a provider during the blocked time and regardless of their availability.
3. "I have the same schedule every week? Can I set this to repeat?"
   Answer: Yes! Just select Add Recurrence for either Availability or Blocked time.