Managing Classes - Reservations & Waitlists

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This article will walk you through the process of creating Reservations and Allowing Waitlists for Classes for your clients to book into.

 

In this article, we will cover:

 

Reservations for Classes:

If you would like clients to book into classes noting their intent to attend class without signing in, you will want to allow Reservations for your classes.

Reservations: When Adjusting Recurring Classes:

  1. Select Classes
  2. Select List
  3. Select Recurring Classes Tab
  4. Select the Class to Adjust
  5. Scroll to the Classes Dates Section
  6. Toggle the Class Limit/ Reservation Option ON
    • Adjust the Class Limit to the Total Number of Clients who are able to Reserve
    • Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
      2021-03-02_21-19-50.png

Reservations: When Adjusting Individual Classes:

  1. Select Classes
  2. Select List
  3. Select the Class to Adjust
  4. Scroll to the Classes Dates Section
  5. Toggle the Class Limit/ Reservation Option ON
    • Adjust the Class Limit to the Total Number of Clients who are able to Reserve
    • Toggle the Waitlist Option ON or OFF as you see fit - How do waitlists work?
      2021-03-02_21-20-35.png

 

 

Waitlist for Classes:

When class reservations are full, you may want to consider adding a waitlist to your classes so clients can join and get notified when a spot opens up to optimize the number of class attendees. 

2021-03-02_21-21-33.png

 

When enabled, you can then select how the waitlist functions:

  1. All Emailed, First to Reply Gets Added to the Class
    • All clients who sign up for a full class are put on a waitlist. If a spot in the class opens, all the clients on the waitlist are notified and the first one to reply gets into the class.
      • Clients will be notified via email and a push notification on the Wodify Mobile App
  2. Automatically Added to the Class in the Order They Signed Up
    • All clients who sign up for a full class are put on a waitlist in the order they signed up. If a spot in the class opens, the first client on the waitlist is automatically put in the class. 

Waitlists: When Adjusting Recurring Classes:

  1. Select Classes
  2. Select List
  3. Select Recurring Classes Tab
  4. Select the Class to Adjust
  5. Scroll to the Classes Dates Section
  6. Toggle the Class Limit/ Reservation Option ON
    • Toggle the Waitlist Option ON or OFF as you see fit
      2021-03-02_21-22-43.png

Waitlists: When Adjusting Individual Classes:

  1. Select Classes
  2. Select List
  3. Select the Class to Adjust
  4. Scroll to the Classes Dates Section
  5. Toggle the Class Limit/ Reservation Option ON
    • Toggle the Waitlist Option ON or OFF as you see fit
      2021-03-02_21-23-16.png

NOTE: Automatically adding a client into a class right before it starts isn’t a great experience and increases no-shows, so during the late cancel window the client (first in line) will not be automatically added to a class. Instead, all clients on the waitlist will be emailed about the last-minute opening and the first to reply get into the class.

 

If you need any additional assistance with Managing Classes - Reservations & Waitlists, feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account (Promote only).

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