This article provides everything you need to know about the Attendance dashboard within Analytics > Insights. The Attendance Dashboard highlights and visualizes key data regarding attendance and sign-ins into classes.
This article contains the following sections:
Sorting by Location & Date Range
You have the ability to select the date range and location you would like to view data from (if you are a multi-location business).
Multi-location businesses can select either "All Locations" or an individual location from the dropdown.
To select the date range for the data visualized, you can select one of the built-in date ranges (This Month, Last Month, etc.) or view a custom date range using the From & To Drop-Down Boxes.
All Attendance
This section contains the following visualizations:
1. Total Class Sign-Ins
- This is the total number of class sign-ins at the selected location(s) during the chosen date range.
- This includes sign-ins from drop-ins and non-members, as well as members.
2. Attendance by Month
- This illustrates the total number of sign-ins categorized by month.
- This includes sign-ins from drop-ins and non-members, as well as members.
3. Attendance by Membership Type
- This pie chart illustrates the total number of sign-ins categorized by membership type in the chosen location & date range.
- This includes sign-ins from drop-ins and non-members.
- If you hover over a Membership Type color, that will display the total number of sign-ins & percentage for that membership type.
4. Drop Ins by Day
- This graph shows the total number of sign-ins classified as drop-ins in the chosen location & date range.
- If you hover over a data point, it will display the number of drop-ins on that date.
5. No Shows by Day
- This graph shows the total number of reservations that did not result in a sign-in, within the chosen location & date range.
- If you hover over a data point, that will display the number of No Shows on that date.
6. Total Attendance by Class
- This graph illustrates the total number of sign-ins categorized by class in the chosen location & date range.
- This represents all attendances for a given recurring class during the time period.
- If you hover over a data point (i.e. any color section in the circle), it will display the name of the class, total number of sign-ins & percentage for that class.
7. Average Attendance by Class
- This bar graph illustrates the average number of signs-ins for each class over the set time period.
- The number above each blue bar is calculated by dividing the number of total signs for that class type by the number of classes in the date range.
- This is a good way to see which classes are most popular at various locations.
Client Engagement
1. Unique Clients
- This number represents the total number of unique clients who have at least one sign-in during the set time period. This includes clients who are either non-members or drop-ins.
- However, if there is no contact information for the drop-in client they will not be included.
2. Clients by Total Sign Ins
- This graph illustrates the number of clients grouped by the set range of sign-ins for that time period.
- For example, if a client signs into class 7 times during that time period -- they will be counted in the "6-10 Sign Ins" group.
3. Clients with Unauthorized Sign-Ins
- This number represents the total number of clients with an unauthorized sign-in during the set time period.
- An unauthorized sign-in occurs when a client has exceeded their membership attendance limit, such as attending 4 classes on a 3x per week membership. You can configure your membership enforcement settings to prevent this from occurring.
4. Clients without Sign Ins (15 Days)
- This number represents the total number of active clients who have not signed into class within the last 15 days.
Data Table
- This is an interactive data table display that allows admins to easily see which clients are associated with which key indicators.
- For example, an admin may sort by "no show" to get a list of clients with the most number of no shows.
- This report can be exported to a spreadsheet for further data manipulation by hovering over the report and clicking Download in the top right corner.
If you have any further questions about Insights - Attendance, reach out to our team at support@wodify.com or via Priority Live Chat in your admin account (Promote only).
Comments