This is available on Subscription Tiers: 

Essentials, Accelerate, and Ultimate

Community Boards gives your clients and staff one place in the Wodify app to celebrate wins, share updates, and talk with each other, without a Facebook group or another app. Board audiences are built on Segments, so membership updates on its own as clients join or leave.

Pre-requisite Pro-Tip

An Admin or Manager is required to create or change boards, Coaches can view only.

For any Segment you want to target as your audience, please create this ahead of time and you can reference this article: Create Segments.

Step-By-Step How To: Your Starter Boards

Every account starts with two boards: Social Feed (all active clients) and Employees (your Coaches Segment). 

You can deactivate them or exclude clients, but not delete them. On Essentials, only Exclude and the Active switch can be changed.

For Admins: Create and Manage Boards (Core)

1. Go to Communication > Community Boards and click Create Board.
2. Add a name (up to 50 characters), an optional description, and a header image.
3. Under Visibility, choose Everyone, or select Segments and individual clients. Use Exclude to leave specific clients out.
4. Under Permissions, choose which roles can post and reply.
5. Make sure Active is on, then click Save.

To edit a board, click its name. 

To remove a board, click the ellipsis on its row and choose Deactivate (hides it and keeps its posts) or Delete Board.

Tip: Community appears in your app's bottom tabs by default. Move it anywhere with Custom Nav. To rename "Boards," use your Custom Dictionary.

Note: Creating your own boards requires the Accelerate or Ultimate subscription tier. Essentials includes the two starter boards: Social Feed and Employees

For Clients and Staff: Using the App

• Find boards: Tap Community to see the Feed (recent posts from your boards), Boards (your starred posts and every board you can join), and Search.
• Post: Open a board and tap the post field. Add formatting, up to 5 images, and 2 videos, then tap Post. Drafts save automatically.
• React and reply: Tap the reaction button for a thumbs-up, or press and hold for any emoji. Comments and replies can be up to 1,000 characters.
• Tag people: Type @ and a name. @Staff notifies the board's coaches. @All (staff only) notifies everyone on the board.
• Save posts: Tap the ellipsis and choose Star. Find them under Boards > My Starred Posts.
• Leave a board: Tap the ellipsis and choose Leave Board. Rejoin anytime from Other Boards.
• Notifications: Go to Settings > Push Notifications > Community Boards, or adjust one board from its ellipsis menu.

Staff-Only Tools

• Pin to feature: Keep one post at the top of a board.
• Schedule Send: Pick a date and time when creating a post.
• Media Library: Add your gym's images and videos to a post.
• Moderation: Delete any post, comment, or reply on boards you're part of.

Keeping Your Community Safe

• Posts with profanity or threats can't be published.
• Tap the ellipsis on a post to Report it to Wodify support or Block the person. Unblock anytime in Settings > Blocked.
• To stop one client from reacting or commenting, open their profile and go to Personal Information > Roles & Permissions.
• Clients under 18 access Community through their guardian, who also receives their notifications.

Scribe

FAQs

1. "A client can't see a board." Check that the board is Active, the client is in its Segment and not excluded, and they haven't left it.
2. "Do new clients get added to boards automatically?" Yes. When a board uses a Segment, clients are added and removed as they enter or leave that Segment.
3. "A client can't post or comment." Check the board's Permissions for their role and the client's like and comment setting.
4. "The Create Board button is grayed out." You need Accelerate or Ultimate and an Admin or Manager role.
5. "Notifications aren't coming through." Check the Community Boards notification settings in the app and the phone's notification settings.