This is available on Subscription Tiers:
Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.
Why This Matters
With the Wodify Online Sales Page, Free Trials are able to make a reservation for their Free Trial class(es) and submit a digital waiver before they even step foot in the building.
Step-By-Step How To
Admins and Managers can configure the number of sessions a Free Trial client can attend. You also choose whether or not these sessions expire after a certain period of time.
How to Configure your Free Trial Sessions
- Go to Classes > Memberships
- On this list, click Free Trial
- Free Trial Details:
- Name: Free Trial (auto-filled)
- Number of Classes: choose how many classes a free trial can attend
- Expiration: select whether or not you would like these classes to expire after the first class or from the purchase date.
- Brief Description: Enter a brief description of your Free Trial class which will be displayed in the online sales portal
- Click Save
How to Activate Free Trials by Class
- Go to Classes > List > Recurring Classes
- Click into the class you wish you allow Free Trials to attend
- Scroll down to Classes and toggle "Online Sales" ON
- Check the box beside Free Trials and decide if you wish to limit Free Trials per class
- Click Save
How to Edit your Free Trial Automated Email Templates
Wodify provides four automated email templates that are triggered when a client signs up for a Free Trial on your Online Sales Portal. Since this may be the first point of contact for a new client, feel free to customize these templates to fit your brand!
- If you choose to customize these messages, be sure to not adjust the fields listed in closed brackets [], as these fields pull directly from your Wodify environment.
To Edit Your Free Trial Email Templates:
- Go to Communication > Automated Emails > Classes
- On this list, click Free Trial 'Edit'
- You'll see four email templates here:
- Initial Email - Sent immediately after a prospective client purchases a Free Trial class.
- Follow-Up: Attended Email - Sent shortly after the session that the prospective client attended.
- Follow-Up: No Show Email - Sent shortly after the session that the prospective client reserved a spot, but did not show up.
- Free Trial Expired Email - Sent once the free trial expires (if you have enabled an expiration date).
How to Activate Free Trials on the Online Sales Page
- Navigate to Web & Mobile > Online Sales
- Select Free Trial
- Toggle availability ON
- Select Programs and Classes publicly available for Free Trial
- Click Save
FAQs
- "How do I convert Free Trials into Leads?"
Answer: Wodify will do this for you! Once a Free Trial fills out the waiver from the online membership sales page, their information will be captured and a lead profile will automatically be created for this client.
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