This is available on Subscription Tiers: 

Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.

Why This Matters

With the Wodify Online Sales Page, Free Trials are able to make a reservation for their Free Trial class(es) and submit a digital waiver before they even step foot in the building.

Step-By-Step How To

Admins and Managers can configure the number of Free Trial classes a lead can attend. You also choose whether or not these sessions expire after a certain period of time.

Important Note: If someone is already in your Wodify account with a Client profile, they cannot be reserved or signed in as a Free Trial. This is only for Leads or potential leads with no record in your Wodify account yet. If you would like to offer an existing client a free class, consider providing them with a $0 drop-in instead. Check out our articles on managing drop-ins and creating promo codes!

How to Configure your Free Trial Sessions

1. Go to Classes > Memberships
2. On this list, click Free Trial
3. Free Trial Details: 
   • Name: Free Trial (auto-filled)
   • Number of Classes: choose how many classes a free trial can attend
   • Expiration: select whether or not you would like these classes to expire after the first class or from the purchase date. 
   • Brief Description: Enter a brief description of your Free Trial class which will be displayed in the online sales portal
4. Click Save 

How to Activate Free Trials by Class

1. Go to Classes > List > Recurring Classes
2. Click into the class you wish you allow Free Trials to attend
3. Scroll down to Classes and toggle "Online Sales" ON
4. Check the box beside Free Trials and decide if you wish to limit Free Trials per class
5. Click Save

How to Edit your Free Trial Automated Email Templates

Wodify provides four automated email templates that are triggered when a client signs up for a Free Trial on your Online Sales Portal. Since this may be the first point of contact for a new client, feel free to customize these templates to fit your brand!

• If you choose to customize these messages, be sure to not adjust the fields listed in closed brackets [], as these fields pull directly from your Wodify environment. 

To Edit Your Free Trial Email Templates:

1. Go to Communication > Automated Emails > Classes
2. On this list, click Free Trial 'Edit'
3. You'll see four email templates here:
   • Initial Email - Sent immediately after a prospective client purchases a Free Trial class. 
   • Follow-Up: Attended Email - Sent shortly after the session that the prospective client attended. 
   • Follow-Up: No Show Email - Sent shortly after the session that the prospective client reserved a spot, but did not show up.
   • Free Trial Expired Email - Sent once the free trial expires (if you have enabled an expiration date).

How to Activate Free Trials on the Online Sales Page

1. Navigate to Web & Mobile > Online Sales
2. Select Free Trial
3. Toggle availability ON
4. Select Programs and Classes publicly available for Free Trial
5. Click Save

FAQs

1. "How do I convert Free Trials into Leads?"
   Answer: Wodify will do this for you! Once a Free Trial fills out the waiver from the online membership sales page, their information will be captured and a lead profile will automatically be created for this client.
2. "Can I offer a higher number of Free Trial classes to some leads and not others?"
   Answer: Not directly. However, the number of classes allotted in Classes > Memberships > Free Trial is the amount that they can reserve themselves from the Online Sales Page. A staff member can always manually reserve and sign leads in beyond that limit.