Navigate and Use Coach View

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This is available on Subscription Tiers: 

Engage, Grow, Promote, Free Unlimited, Essentials, Accelerate, & Ultimate.



Why This Matters

In the Coach View mode of the Wodify App, coaches can sign athletes into class, quickly view details about their client's booking history, basic details on the client profile, and make quick adjustments as needed.


Pre-requisite Pro-Tip

You will need to have Coach Permissions enabled and have the Wodify Mobile App downloaded to your device.

Download links below:


How to Access Coach View

Once you have the App downloaded, you can easily switch between Client view and Coach view at the top of the screen by clicking either the Coach View or Client View buttons.

On the Home tab, if you are assigned to any Appointments or Classes for the current day they will display there. 

  • Click Sign in as Coach or Provider to sign in for each one

You can select the Name of the Class or Appointment to pull the details up for your daily schedule. 

  • You can see into all the Classes by choosing Schedule > then selecting the Date, Time, and Program of the Class to view Classes for future dates
  • To access all Appointments that you are assigned to as a Provider choose the Schedule tab then at the top choose the Appointments to select the Date and Location, if applicable

Locating the Client Profile

To view the information about the Client simply click into the Class or Appointment > then Choose a Client’s name from the Attendees List. There you will see the following drop down tabs:

  • Details: Will show any applicable notes, client owner, tags, and any assigned progression levels. 
  • Profile: General demographic information such as address, DOB, and how long they have been a client.
  • Attendance: Upcoming appointments or reservations, past attendances, and weekly streak information. If the Client has an Appointment or Class coming up, you will have the ability to Sign in them on their profile, or even cancel their sign-in if needed! 
  • Memberships & Payments: Here you will find their current membership plans as well as payment methods currently attached to their profile. 
  • Activity Feed: recent actions taken from this client account
  • Waiver Questions: Answers to any questions built into the client's signed waivers can be found here.
  • Workflows: gives general information about workflows that this client has been or is enrolled into. 

Navigating Appointments

Select the Appointment either on the Home tab or the Schedule tab, to check into your upcoming Session. You will be able to see the Service, Time, Date, Location, and No Show/Late Cancellation Policies

You will also be able to Sign in yourself and the Client:

  1. Next to your Name click Sign in as Provider
  2. Under Attendees, you will see the list of those who are coming to the Appointment, then if needed next to their name click Sign In 

Managing Classes 

To look into the details of the Class that you are teaching, click on the name of the Class either on the Home or Schedule tab. There you will see the Class Name, Date, Time, Location, No Show/Late Cancellation Policies, and Attendees

 

In the Attendees List, you can click Sort to view clients either Alphabetically or by Priority > Apply Sort

  • Priority Sorting will display your clients based on Member Since Date with the newest showing at the top. Any Free Trials and Drop-ins (in that order) will always appear at the beginning of the list.
  • Class Detail Sorting: Your staff can now sort by both age and level (Progressions) in Coach View
    • For clients 18 and under, the age will always populate next to their name
    • This information is only visible to Coaches, Managers, and Admins

 

Anyone that has Reserved or Signed into Class will be listed as an Attendee. If you need to add anyone to the Class, you can click Add Person to automatically Sign them In. If a Client Cancels or isn’t signed in then they will list as a Late Cancel or No Show based on the business policies. 

  • If a Client canceled their reservation in error and still shows up for Class, you can simply click the Name > then select Re-Reserve to add them back to the Class
  • Click the arrow in the top left to head back to the Class > Choose Sign-In to count them for the Class 

Running and Scoring Workouts

Please Note: In order to access the Workouts Section of the Wodify Mobile App, you will need to have access to Wodify Perform. Check out this article for more info on Wodify Perform

In the Class click > Go to Workout to view the Workout details for the selected Class.

  • To see the scores associated with that Workout click View the Leaderboard.
  • Under the name of the Workout click Coaching Notes to see any information about the Workout that is specific to just Coaches that were added when the Workout was created. 

In order to view past results and add Results for your Clients select the scoring Component >  Results

 

Next to the name of the Client tap the plus button + to enter their score in!

Optional steps

  1. Upload an image or video to post on the Leaderboard by selecting Attach Image/Video
  2. Click into Notes to add a public comment that will post directly to the Leaderboard along with their score

To look at the Performance History for the Component, next to the Client's Name click on the Line Graph Icon

  • This will display the Clients Results from previous Workouts as well as any 1-Rep Maxes
  • To toggle between any Clients scroll to the bottom of the page > Under Performance History click the drop-down arrow to select another Client

The 1-Rep Max Percentage chart can be used to easily calculate your Client's 1-Rep Max percentages based on their previous Performance History. 


FAQs

  1. What if I can't sign in a client?

    You will get an error message for a client if they do not have program access to the class you are trying to sign them into. In addition, if your gym utilizes waiver enforcement or contract enforcement and the client has not signed their documents you will not be able to sign them in until these are signed. 

  2. Why can't my client log results?

    In order to log results, clients must be signed in to a class. Double check their reservation or sign in settings and then try again. 


If you need any additional assistance with Coach View or navigating the Client Profile in Coach View feel free to reach out to us at support@wodify.com or via Priority Live Chat in your admin account.

 

 

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